Privacy Policy

Introduction We respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, disclose, and protect information on our website and in connection with purchases and communications. By using our site or purchasing from us, you agree to the collection and use of information in accordance with this policy.

Information We Collect

• Personal information you provide: name, email address, postal address, phone number, payment information (collected by payment processors), and any other information you submit when creating an account, placing an order, subscribing to newsletters, entering contests, or contacting us.

• Transaction data: details about purchases you make, order history, billing and shipping addresses, and shipping tracking information.

• Communications: messages you send to us via email, contact form, or social media, and any responses or customer service notes.

• Usage data: information about how you use the site, pages visited, links clicked, and session data collected through cookies and similar technologies.

• Device and technical data: IP address, browser type, operating system, and referring/exit pages.

How We Use Your Information We use the information we collect for the following purposes:

• To process and fulfill orders, including payment processing, shipping, and order tracking.

• To communicate with you about your orders, account, customer service requests, and other transactional messages.

• To send marketing communications, newsletters, and promotions when you have opted in. You can opt out of marketing messages at any time.

• To improve our website, products, and services, including personalization and analytics.

• To comply with legal obligations, resolve disputes, and enforce our agreements.

Legal Basis for Processing (where applicable) When required by law, we process personal data based on your consent, to perform a contract with you (such as fulfilling an order), or to comply with legal obligations. We may also process data to pursue our legitimate interests, such as improving our services and preventing fraud, provided your rights do not override those interests.

Sharing Your Information We may share personal information with:

• Service providers and vendors who perform services on our behalf, such as payment processors, shipping carriers, email service providers, and website hosting and analytics providers.

• Third parties to comply with legal obligations, respond to lawful requests, or protect the rights and safety of our business and users.

• Acquirers or other third parties in connection with a merger, sale, bankruptcy, or other corporate change. We do not sell your personal information for monetary consideration.

Cookies and Tracking Technologies We use cookies, web beacons, and similar technologies to operate our website, enhance user experience, and collect information about site usage. You can set your browser to refuse cookies, but some site features may not function properly if you do.

Security We use reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Your Choices and Rights

• Access and correction: You may request access to or correction of personal data we hold about you.

• Deletion: You may request deletion of your personal data, subject to legal and contractual obligations (for example, we may need to retain order records for accounting or tax purposes).

• Marketing opt-out: You can opt out of marketing emails by following the unsubscribe instructions in the messages or contacting us.

• Cookie preferences: Manage cookie settings through your browser or device.

Children Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

International Transfers If you are located outside the country where our business operates, your personal information may be transferred to, stored, and processed in the country where our service providers or our business operate. By using our site, you consent to such transfers.

Retention We retain personal data for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the purposes for which it was collected.

Changes to This Policy We may update this Privacy Policy from time to time. The revised policy will be posted on the website with an updated effective date. Continued use of the site after changes indicates your acceptance of the updated policy.

Contact Us If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: Honey Apple Creations Chicago, IL Email: [contact email] Phone: [contact phone number]

Effective date: December 20, 2025.